1. Data Controller

Controller: Tekne & Creemy Group S.L.

Tax ID (NIF): B13945829

Registered address: C/ Siete Picos, 9, 28002 – Madrid, Spain

Website: https://creemy.co

Contact email: info@creemy.co

2. Applicable Regulations

The processing of personal data is carried out in accordance with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).
• Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

3. Personal Data We Process

Through this website, the following personal data may be collected:

• Identification data: name and surname.
• Contact data: email address.
• Professional data: company, job title, or other professional information provided by the user.
• Browsing data: IP address and information derived from the use of the website (see Cookie Policy).

4. Purposes of Processing

Personal data will be processed for the following purposes:

• To respond to contact, information, or commercial requests.
• To manage communications related to Creemy’s services.
• To analyse website usage for statistical purposes and to improve user experience.
• To comply with applicable legal obligations.

5. Legal Basis for Processing

The legal basis for processing personal data is:

• The data subject’s consent, provided when submitting forms or communications.
• The legitimate interest of the controller in improving its services and communications.
• Compliance with applicable legal obligations.

6. Data Retention

Personal data will be retained:

• For as long as necessary to fulfil the purpose for which it was collected.
• While a commercial or professional relationship exists.
• Until the data subject requests its deletion.
• For the periods required by applicable law.

7. Recipients and Data Processors

Personal data may be processed by service providers acting on behalf of Tekne & Creemy Group S.L., such as web hosting providers, digital analytics platforms, communication tools, or CRM systems.

All such providers act as data processors and provide appropriate guarantees of GDPR compliance.

8. International Data Transfers

In some cases, personal data may be processed or stored by providers located outside the European Economic Area.

In such cases, Tekne & Creemy Group S.L. ensures that appropriate safeguards are in place, including:

• European Commission adequacy decisions.
• Standard Contractual Clauses approved by the European Commission.
• Other legally recognised mechanisms in accordance with the GDPR.

9. Data Subject Rights

Data subjects may exercise the following rights:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restriction of processing.
• Right to data portability.
• Right to object.

Requests may be sent to info@creemy.co, specifying the right being exercised.

Data subjects also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es.

10. Security Measures

Tekne & Creemy Group S.L. implements appropriate technical and organisational measures to ensure the security, integrity, and confidentiality of personal data, preventing unauthorised access, alteration, loss, or disclosure.

11. International Users and Territorial Scope

Although Creemy operates through legal entities in other countries, including Mexico and other Latin American markets, the controller of all personal data collected through this website is Tekne & Creemy Group S.L., based in Spain.

All personal data, regardless of the user’s country of origin or residence, is processed in accordance with Regulation (EU) 2016/679 (GDPR), applying the same level of protection and safeguards to all users.

12. Changes to this Privacy Policy

Tekne & Creemy Group S.L. reserves the right to update this Privacy Policy to reflect legislative, regulatory, or technical changes, or modifications to the website.